Marshall Modernizes City Communication

September 1, 2020 at 1:00 p.m.

As a component of our Mobilize Marshall plans to optimize communication with our citizens, the City of Marshall is delighted to unveil a new, interactive website today at

“In January, one staff member representing every city department met to evaluate multiple companies who specialize in developing new government websites. This group was tasked to find the right company to work with our city. After reviewing eight companies for their credentials, previous website designs, and interviews with previous clients, our design team recommended CivicPlus begin a new website for the City of Marshall in April. On August 17, 2020, the system user training was completed. Our team of Anna Lane, Rachel Chapman, Nikki Smith, Eric Powell, and Stormy Nickerson completed the necessary revisions. Jimmie Rambo of our IT Department launched the new website today. I am grateful to all city staff who participated in this process to bring convenient, simple, transparent solutions and information to Marshall. Special mention needs to be made of the leadership and oversight displayed by Stormy Nickerson throughout the process,” shared City Manager Mark Rohr.

Founded in 1998, CivicPlus has 4,000 government clients, and over 250,000 million citizens engage with their municipal websites daily. This current technology will enable the City of Marshall to create efficiencies in all areas of our local government by delivering the tools needed by our employees and our residents.

•             CivicReady – Mass notification system for residents to receive texts or emails during emergency events (weather, boil water notices), press releases, and newsletters. See News & Announcements for this feature.

•             CP Pay – A single payment gateway for your water utility bill.

•             CivicService – Residents may report city needs. See RequestTracker for this feature.

•             CivicHR – Employment listings for the City of Marshall. See Jobs for this feature.

•             CivicClerk – Agendas and minutes for City Commission and Board meetings. See Agendas for this feature.

As there are thousands of servers updating with our domain’s new DNS information, this process can take as little as an hour, 24 hours, or up to 72 hours for all City of Marshall residents to view the new website.

For more information, please contact:

Stormy Nickerson

City of Marshall Communications Coordinator

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