Leigh Water Supply and Its Difficulty With U.S. Mail
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By Ron Munden with Art Smart
I’ve used the Capital One Bank’s bill payment system for about four years. Generally the system works well. There have been three exceptions during this period. All three exceptions have involved Leigh Water Supply. In each case Leigh Water claims that they received the check from my bank after the due date. In each case Leigh Water has charged me a $15 late fee, even though Capital One mailed them the checks five or more days before the due date. Each time Leigh Water tells me they can’t control the mail system.
Since I pay 20 or more bills using this system and 19 of the payees receive my payments in 2 to 3 days after the bank mails the check, it is clear the U.S. Postal Service is deliberately slowing down the delivery of my checks to Leigh Water. I feel so sorry for Leigh Water.
Don’t cry for me Argentina.
Don’t cry for Leigh East Texas.
Leigh Water Supply has the highest late fee of any company pay. The fee is not a percent of the payment amount. Leigh Water charges a straight $15 if the bill is one day late. So if you have a $60 water bill, one day after the due date you have a $75 water bill. That is a 25% increase in your water bill and it cost Leigh Water nothing.
So the slower the mail system the more money Leigh Water makes.
I am very lucky, $15 means very little to me. I am sure that this is not true for every person that gets its water from Leigh Water Supply.
Since Leigh Water has little incentive to fix its problem with the Post Office, I am here to help. More later.
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